Wool and Cashmere
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SHIPPING & RETURNS
We offer a 7 day full refund return policy from the delivery date
Please contact us as soon possible, before the 7 day period. We will offer a full refund upon reception of return item. We don't cover return shipping unless the item has a manufacturer defect or the item arrived broken. Please let us know as soon as you see delivery damage that we can file a claim.
Please allow item to arrive within 7 business days. (After you have received tracking #)
Most items normally arrive within 3 days. Fully inpect item upon reception. Contact us for any concerns.
Please note that some items can be on back order and if such item is on back order, please allow 14 days for shipment.
At checkout, shipping speed is the determine by the carrier, after the item has been picked up by the carrier It is not the speed of when we process your item.